Policies

 Sales Tax, Shipping, Pricing and Return Information

Sales Tax
7.50% sales tax will be added to all orders for CA residents.  

Shipping
We will happily ship to customers outside the United States who do not see shipping options for their country.  Please call 530-474-9399 or email goldenforge@aol.com  for shipping quotes.
Items in stock are shipped on confirmation of payment through Paypal.

Pricing
Because our products are made from natural materials (mohair, leather, silver, etc.) and market value of those materials are subject to fluctuation, prices of goods are subject to change. 

Website pictures may vary from actual products due to the difficulty of getting quality photos on small, detailed items. 
We reserve the right to refuse service.  

Returns/Refunds
Returns or refunds on items in inventory are gladly accepted if sent back within 30 days of receipt in new, unused condition.  If you are planning to return an item, please contact us prior to shipping the item with the following information; 1) invoice number, 2) item number and description, 3) original purchase date, and 4) reason for return.  Generally, we do not allow returns of custom made items, however, customers wishing to return personalized or custom-made items are kindly requested to call or email us.

If you have any questions about our products, ordering information, or your order, please feel free to call us at 530-474-9399 between 10 am and 5 pm Pacific time, Monday through Friday.  Golden Forge Custom Designs is a mail order company with an internet ecommerce site at www.thegoldenforge.com.   Copyright © 2012 Golden Forge Custom Designs, Palo Cedro, CA. This online catalog may not be reproduced in whole or in part without the express written consent of Golden Forge Custom Designs.
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